Cancel Order

Cancel Order

This method is used to cancel an active payment order before it is fully completed.

⚠️ This endpoint is intended for H2H (Head-to-Head) integrations only. In hosted payment flows, order cancellation is handled automatically by the system.

When to Use

Call this method only if:

• The merchant needs to stop the payment flow manually

• The payment has not been fully completed yet

• The integration is using an H2H flow

Allowed Order Statuses

An order can be canceled only if its current status is one of the following:

• process

• waiting_asset_select

• processing

• pending

Orders in any other status cannot be canceled.

Cancel Order

POST https://api-processing.crypto-chief.com/v1/payments/order/cancel

Headers

Name	Value
Content-Type	application/json
Signature	Signed request body
Merchant	Merchant ID

Body

Name	Type	Required	Description
uuid	string	true	Payment order UUID

Response

200

{
    "type": "PayIn",
    "uuid": "427b3b06-24dc-4e8b-a716-952b6acec72c",
    "order_id": "ord-crypto-111111",
    "user_id": "user-777",
    "mode": "fiat",
    "is_test": true,
    "status": "cancel",
    "lifetime": 1800,
    "expired_at": "2026-01-25T14:14:34.830722Z",
    "is_expired": false,
    "can_cancel": false,
    "amount_fiat": "100.00",
    "currency": "USD",
    "amount_crypto": null,
    "fact_amount_fiat": null,
    "fact_amount_crypto": null,
    "accuracy_payment_percent": 5,
    "to_address": null,
    "memo": null,
    "from_address": null,
    "txid": null,
    "coins": [
        {
            "chain_family": "EVM",
            "coin": "ETH",
            "contract": "",
            "network": "ETH_SEPOLIA"
        },
        {
            "chain_family": "EVM",
            "coin": "ETH",
            "contract": "",
            "network": "ARBITRUM_SEPOLIA"
        },
        {
            "chain_family": "EVM",
            "coin": "MATIC",
            "contract": "",
            "network": "POLYGON_AMOY"
        },
        {
            "chain_family": "SOLANA",
            "coin": "SOL",
            "contract": "",
            "network": "SOLANA_DEVNET"
        },
        {
            "chain_family": "EVM",
            "coin": "BNB",
            "contract": "",
            "network": "BSC_TESTNET"
        }
    ],
    "has_choices": true,
    "url_success": null,
    "url_error": null,
    "url_callback": null,
    "confirmations": 0,
    "required_confirmations": 0,
    "paid_at": null,
    "confirmed_at": null,
    "additional_data": null,
    "created_at": "2026-01-25T13:44:34.850313Z",
    "payment_link": "https://crypto-terminal.crypto-chief.com/pay/427b3b06-24dc-4e8b-a716-952b6acec72c",
    "payment_coin": null,
    "payment_network": null,
    "convert": {
        "auto_convert": false,
        "coin": null,
        "convert_coin": null,
        "convert_network": null,
        "course_source": "any",
        "network": null,
        "rate": null
    }
}

400